Shipping

Every order ships from Kyiv, Ukraine, with a tracking number. We ship worldwide, except to sanctioned countries.

Shipping cost

• Free shipping on orders of $149 or more.
• Orders under $149: $14.98 for small parcels up to 250 g (for example, one CD) and $19.98 for heavier parcels (vinyl, clothing from size L, or two or more items).

The exact cost is shown at checkout before you pay.

Processing and delivery time

• We pack and dispatch orders within 1–3 business days.
• Delivery usually takes 7–21 business days from dispatch, depending on the country and customs.
• Pre-orders ship on the date shown on the product page.

Tracking

Once your order ships, you will receive an email with a tracking number. You can also follow your parcel on the Track Your Order page.

Lost parcels

If your order is lost during delivery, we will send a replacement at no extra cost or issue a full refund.

Questions

Write to us at tix@dakhabrakhatour.com or use the contact form.